Mandates and scheduled pulls. Moves money once a processor is connected.
Partner required. The engine is built, and it moves no money until a processor is connected. Tell us about your volumes and we'll tell you where that stands.
Some money is owed on a date: a loan instalment, a subscription, a monthly contribution. Waiting for the customer to remember means late payments and reminder calls.
Direct debit will let you set up a mandate with the customer's consent, then pull what's due on the schedule they agreed to, or on demand within its limits. The engine is built; it moves no money until a direct-debit processor is connected.
The amount or limit, the schedule and the account to debit, with the customer's consent recorded.
On each due date the amount will be requested from the customer's bank.
Within the mandate's limit, for usage-based charges.
A pull that fails for lack of funds will be retried a limited number of times, and the customer will be told.
Every mandate will carry the customer's consent and its terms, so a pull can always be justified.
Weekly, monthly or on dates you set.
For variable amounts within the mandate's limit.
Spaced out and limited in number, so a customer short of funds isn't charged again and again.
The customer will hear before a pull and after a failure.
A mandate can be cancelled by the customer, and no pulls will follow.
Illustrative businesses, not customers. Figures are made up to show the flow.
A consumer lender in Lagos · Lenders & BNPL
Borrowers mean to repay but forget, and collections staff spend days on reminder calls.
Repayments will arrive on time without a phone call.
A chain of gyms in Abuja · Merchants & e-commerce
Members pay monthly in cash or by transfer, and many lapse simply because they forget.
Memberships will renew without chasing, and cancelling stays easy.
A staff cooperative at a manufacturer in Ogun · Cooperatives & groups
Members' contributions come in late or not at all, which delays loans for everyone.
Contributions will arrive together, so loans can be made on time.
Not yet. The engine is built; it will move money once a direct-debit processor is connected.
Yes. A cancelled mandate will take no further pulls.
It will be retried a limited number of times, and the customer will be notified. A mandate that keeps failing will be suspended, not retried for ever.
Dedicated account numbers per customer or per invoice, credited as transfers land.
Bank transfer to account numbers, wallet, agent cash and offline devices, with split settlement and refunds.
Card and mobile-money acceptance. Moves money once a processor is connected.
We'll come back with what's live for you today, and what's next.
Bridge