Freeze a lost phone

If you lose a phone that’s linked to your account, freeze it straight away.

Steps

1. Sign in to Bridgemoni on another phone.
2. Open your profile, then Your devices. You’ll see every phone linked to your account.
3. Choose the lost phone and freeze it.

A frozen phone can’t pay.

What about the money on it?

Money held on the lost phone, and taps not yet settled, may be lost. See What happens if I lose my phone.